Terms & Conditions

1. Introduction

Welcome to Kawaii Charm (operated by Pooja Book Depot)—please read these Terms before using our site or placing an order.

​

2. Definitions

• “We/Us/Our” means [Your Legal Entity].

• “You/Your” means the user or customer.

• “Products” means any item listed on our site.
   

3. Acceptance of Terms

By accessing or ordering from kawaiicharm.in, you agree to these Terms and all applicable laws.
 

4. Account & Registration

• You must be ≥18 years to place an order.

• Keep your account credentials secure; you’re responsible for all activity under your account.
   

5. Orders & Pricing

• Prices are inclusive of GST unless otherwise stated.

• We reserve the right to modify prices or refuse any order at our discretion.
   

6. Payment

• We accept online payments via Razorpay (credit/debit cards, UPI, net-banking).

• Orders ship only after successful payment clearance.
   

7. Shipping & Delivery

• See our Shipping Policy below for details.

• Delivery timelines are estimates and not guaranteed.
   

8. Cancellation, Returns & Refunds

• See our Return & Refund Policy for procedure, eligibility and time-limits.
   

9. Intellectual Property

All content—text, graphics, logos, icons—is owned by us or our licensors. You may not reproduce without permission.
 

10. Limitation of Liability

To the extent permitted by law, we shall not be liable for any indirect, incidental or consequential loss.
 

11. Governing Law & Dispute Resolution

These Terms are governed by Indian law. Any dispute will be subject to the exclusive jurisdiction of courts in Saharanpur India.